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Connectivity & Infrastructure

Modern Business Telephony and VoIP Solutions

Business communication needs to work across offices, mobile employees and remote teams. Traditional telephone systems can become expensive, inflexible and difficult to manage as organisations grow.

Uthanda ICT provides business telephony and VoIP solutions designed to improve flexibility, manageability and communication.

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Our Telephony Services

VoIP Solutions

Internet-based voice solutions that support business calling without relying solely on traditional fixed-line infrastructure.

System Planning and Setup

Assess users, call flows, extensions, reception requirements, hunt groups and connectivity before deployment.

Number Porting

Where supported, existing business telephone numbers can be transferred to the new service.

User and Device Configuration

Configure desk phones, softphones, mobile applications and user settings according to business requirements.

Remote and Hybrid Work

Enable employees to make and receive business calls from approved locations and devices.

Support and Troubleshooting

Assist with call-quality issues, configuration changes, user requests and system support.





Features May Include

  • Auto attendants and reception routing
  • Extension dialling
  • Call transfer and forwarding
  • Hunt groups and call queues
  • Voicemail and voicemail-to-email
  • Mobile and desktop applications
  • Call reporting and management features




Connectivity and Call Quality

VoIP depends on suitable internet connectivity and a correctly configured network. We consider bandwidth, WiFi, network quality, failover and security when planning a telephony solution.





Frequently Asked Questions

Frequently Asked Questions

What is VoIP?

VoIP, or Voice over Internet Protocol, allows voice calls to be made using an internet connection rather than a traditional telephone line.

Can we keep our existing telephone numbers?

Number porting may be possible depending on the current provider, number type and service availability.

Can employees use the business phone system remotely?

Yes. Many VoIP solutions support approved mobile and desktop applications for remote and hybrid employees.

Will VoIP work during an internet outage?

VoIP relies on connectivity, which is why suitable internet failover and call-routing options should be considered for business continuity.

Can Uthanda ICT support the system after installation?

Yes. We can provide user support, configuration assistance, troubleshooting and ongoing management.





Let’s Talk

Improve the Way Your Business Communicates

Speak to Uthanda ICT about a flexible telephony solution designed around your users, locations and call requirements.

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Request a Consultation

Tell Us What You Need

Complete the form and our team will contact you to discuss your requirements.




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