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| Microsoft Small Business Specialist, Uthanda ICT | |||
| Home | Uthanda Services | IT Support | Outsourced IT Support through Managed Services | |||
Outsourced IT Support through Managed ServicesOutsourced IT support through managed services will make your IT costs more predictable and reliable and will reduce risk to your data and IT assets. Experience worry-free business computing, control IT costs, and get the most out of your IT investments with Uthanda ICT. What are managed services?Managed services refer to IT services delivered in a clearly defined manner, with a predicable expense. Typically, managed services are delivered with a remote monitoring and management (RMM) system that facilitates the 24/7 monitoring of the health and performance of your IT assets.RMM means we can perform efficient proactive maintenance that keeps your IT stable, and we can respond with rapid remote remediation when things do go wrong. Users are no longer frustrated by long waits for IT service while they cannot do their urgent work. Business Before and After Managed ServicesBusiness without managed services is more reactive, costly, and unpredictable. Consider the impact of unscheduled downtime, caused by a virus or technical failure. The average costs to small and medium enterprises are staggering. A 2008 Gartner study revealed that each unmanaged desktop costs businesses an average of $4000 per year in emergency services, lost productivity and opportunity costs, with an annual total cost of ownership (TCO) that is 42% higher than for managed PC’s and 29% higher for unmanaged laptops.
Affordable, Predictable IT CostsUthanda ICT delivers efficient IT management, maintenance and support to its customers for a fixed monthly fee, using RMM technology.Our customers experience lower overall costs of owning and supporting IT, enjoy the predictability, and avoid large unplanned expenses. Reduced Risk, Better SecurityUthanda ICT is able to proactively manage the security of our clients IT and applications. With the comprehensive reporting capabilities of our remote monitoring and management software, Uthanda ICT can effectively manage clients IT assets and support regulatory compliance.An example of regulatory compliance is the requirement stipulated in the ECT Act of 2002 for companies to archive email and retrieve it easily when required to do so. |
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| IT support . desktop support . IT support Johannesburg . email management . hosted exchange . remote monitoring |